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Lennox · Heat pump

E419 EIM W output hardware fault lockout

High severity

What the control is telling you

W output fault (418) happened more than five times; outdoor unit shut down. S30/S40 thermostat alert code 419 (shown as E419 on the unit control display).

Applies to: Lennox communicating heat pumps incl. variable-capacity inverter units in S30/S40 smart thermostat systems

Likely causes

  • Stuck relay
  • Miswired W

Test and repair steps

  1. Disconnect the thermostat wire from W and check for 24 VAC on W.
  2. If 24 VAC is present, replace the outdoor control.
  3. Clears after power is cycled.

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Source: Lennox Residential Communicating Systems Alert Code Guide (V2) 100017 (3/2023), Table 2 Alert Codes and Troubleshooting, p.32. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.