Rinnai · Tankless water heater

79 Water leakage detected

High severity Non-SENSEIRH180 hybrid

What the control is telling you

The internal leak detector has sensed water inside the cabinet, or the leak sensor/its wiring is faulty.

Applies to: Non-SENSEI Series

Likely causes

  • Leaking heat exchanger or internal piping
  • Water pooled on the cabinet bottom pan
  • Wet leak sensor
  • Loose, broken or damaged leak detector wiring
  • Failed leak sensor

Test and repair steps

  1. Inspect the leak detector wiring and connections for loose, broken or damaged parts.
  2. Check the heat exchanger and all internal piping for leaks.
  3. If no leak is found, look for water pooled on the bottom pan; wipe or blow it out, dry the leak sensor and restart the heater.
  4. If the cabinet is dry, unplug the sensor and fire the heater; if it runs with the sensor unplugged, replace the sensor and its screw.

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Source: Rinnai Troubleshooting TWH Diagnostic Codes (100000652), p.62. Summarized in our own words; check the original manual for your model.

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For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.