Napoleon · Gas fireplace

NO PILOT Pilot out

Medium severity

What the control is telling you

Pilot out

Applies to: Seen on TEST

Test and repair steps

  1. Pilot nub checking

Settings for these units

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Source: Field report 2026-10-03 by Test User. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.