Daikin · Furnace

E11 Flame rollout switch open

Critical severity Daikin DR96TN/DD96TN

What the control is telling you

A manual-reset flame rollout switch on the burner/manifold area has opened - flame came out of the burner box. The circulator blower runs continuously and the furnace will not fire.

Applies to: Daikin DR96TN (upflow/horizontal) and DD96TN (downflow/horizontal) two-stage 96% furnaces with 9-speed ECM motor, R-32 ready

Likely causes

  • Wrong gas pressure / overfiring or wrong orifices
  • Burners misaligned or restricted; orifice plate out of position
  • Flame impingement, burners with oversized cross-over slots
  • Air leaking around or through the heat exchanger (possible cracked heat exchanger)
  • Blocked flue

Test and repair steps

  1. Warning: a rollout trip means flame left the burner box - find the cause before putting the furnace back in service.
  2. Remove the burner door, press the reset on the rollout switch and check it for continuity with an ohmmeter; replace it if it will not stay closed.
  3. Check inlet and manifold gas pressure against the rating plate and the orifice size.
  4. Check burner alignment, the orifice/heat exchanger plate position and look for burner or flue restriction.
  5. Inspect the heat exchanger for leaks; check for air leaking into the burner compartment.
  6. Run a full heat cycle and watch the flame pattern before leaving.

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Source: Daikin RSD6612304 (DR96TN/DD96TN service), 2 Stage Troubleshooting Codes, p.28-29; Checking Flame Rollout Control p.20. Summarized in our own words; check the original manual for your model.

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For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.