Navien · Combi boiler

E445 Mixing (bypass) valve fault

Medium severity Navien NCB-HNavien NFC-H

What the control is telling you

The DHW mixing/bypass valve is not responding correctly. NFC-H manual lists the reset type as: Alarm.

Applies to: Navien fire-tube combi boilers, NFC-H series (NFC-250/200H, NFC-250/175H) and NCB-H combi boilers (NCB-250/150H, NCB-240/130H, NCB-240/110H, NCB-190/080H, NCB-190/060H)

Likely causes

Valve wiring
Failed or seized mixing valve

Test and repair steps

Run Test Mode > 11. Mixing Valve Output and watch for FEEDBACK.
Check Status Information > 23. Mixing valve status.
Check the valve connector and wiring.
Code keeps returning? Phone Navien Technical Support, 1-800-519-8794.

Settings for these units

Minimum installation clearances (indoor) · Navien NCB-H
Water quality limits (DHW and system fill) · Navien NCB-H
Minimum installation clearances (indoor) · Navien NFC-H
Water quality limits (DHW and system fill) · Navien NFC-H

Save it for the next call

Star this code in the HVACopedia app and keep the whole library on your phone for jobs with no signal.

Open the app

Source: Navien NCB-H Installation & Operation Manual, 11.7 Understanding Error Codes, p.129-130; Navien NFC-H Installation Manual, 11.7 Understanding Error Codes, p.127-128. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.